Ally culture

At Ally we are building an open community around inspiration, knowledge, and guidance, making resources even more accessible to all coffee people.

We are farmers, traders, baristas, writers, and educators, leading the change we want to see in the coffee world.

Meet Your Allies

Ed Brown - UK Sales - London, UK
Ed Brown

UK Sales - London, UK

Sara Frinak - Southeast Sales - Atlanta, GA
Sara Frinak

Southeast Sales - Atlanta, GA

Cris Mourão - EU Sales Manager - Gothenburg, Sweden
Cris Mourão

EU Sales Manager - Gothenburg, Sweden

Filip Odeholm - Lab Manager - Gothenburg, Sweden
Filip Odeholm

Lab Manager - Gothenburg, Sweden

Agnija Tilla - Eastern Europe Sales - Riga, Latvia
Agnija Tilla

Eastern Europe Sales - Riga, Latvia

Antone Abbott - Marketing and Design - Greenville, SC
Antone Abbott

Marketing and Design - Greenville, SC

Merisa Mangano - Northeast Sales - Brooklyn, NY
Merisa Mangano

Northeast Sales - Brooklyn, NY

Dane Loraas - Northwest Sales - Portland, OR
Dane Loraas

Northwest Sales - Portland, OR

Jeff Courson - Southwest Sales - Los Angeles, CA
Jeff Courson

Southwest Sales - Los Angeles, CA

Ricardo Pereira - Director of Specialty - Greenville, SC
Ricardo Pereira

Director of Specialty - Greenville, SC

Elena Lokteva - Colombia Buyer - Bogota, Colombia
Elena Lokteva

Colombia Buyer - Bogota, Colombia

Dean Kallivrousis - Midwest Sales - Kansas City, MO
Dean Kallivrousis

Midwest Sales - Kansas City, MO

Ildi Revi - Director of Learning - Greenville, SC
Ildi Revi

Director of Learning - Greenville, SC

Anderson Stockdale - Quality Control - Greenville, SC
Anderson Stockdale

Quality Control - Greenville, SC

Nora Smahelova - Western Europe Sales - Berlin, Germany
Nora Smahelova

Western Europe Sales - Berlin, Germany

James Tooill - US Sales Manager - Greenville, SC
James Tooill

US Sales Manager - Greenville, SC


Open positions

Account Manager – Bay Area

San Francisco, California, USA

Job type

US Specialty Sales Team - Account Manager

Posted

August 24, 2018

Ally Coffee is a green coffee company with a focus on specialty coffees and importing services. With roots on farms in Brazil and a fast growing network of partners at origin across the world, Ally connects producers and roasters through commitments to traceable quality and sustainable partnerships.  Our US Specialty team has dedicated Purchasing, Logistics, Quality Control, Accounting and Marketing teams that act as a resource for our Account Managers to better serve their clients.  The role of the Account Manager is to use these resources  to provide excellent service in order to grow Ally’s sales of green coffee and services to roasters.

Functions: To grow Ally’s sales of green coffee and importation services to roasters. To provide ongoing client support that builds value and loyalty for clients.
Dimensions:  Manage and expand existing accounts; Develop new accounts; Complete administrative tasks; Collaborate with staff and represent Ally at industry events.

Key Responsibilities and Accountabilities:

Manage Existing Accounts
• Service existing accounts, and facilitate each client’s experience with accounting and logistics departments.
• Learn about the client to be able to provide better product recommendations, and better service.
• Submit releases and information via Salesforce®.
• Communicate with supervisor on activities, such as weekly work plans, monthly and annual travel plans, and personal sales goals.
• Facilitate good partnerships through active management of AR for existing accounts
• Maintain awareness of current marketplace information on pricing, products, competitors, new products, delivery schedules, merchandising techniques, etc., and communicate information to other team members.
• Maintain active engagement in Ally’s coffees in terms of quality and origin information.
• Resolve client needs by investigating problems and implementing solutions; provide recommendations and perspective for team growth and improvement.
• Maintain professional and technical knowledge and networks.
• Connect clients to producers and products through sampling and travel on buying trips as well as accurate communication about Ally’s importation services and exporter network.

Develop new Accounts
• Identify leads and cultivate relationships based on shared values.
• Respond promptly (next business day) to active inquiries from prospective clients.
• Organize events and participate in events with prospective clients.
• Promote awareness of Ally’s values, products, and services among roasters through networking, calls, and industry events.
• Connect roasters to producers: facilitate shared success through clear and detailed expectations about roles, contracting, pricing, timing, and other details.

Administrative Tasks
• Maintain records in all company platforms.
• Keep calendar accurate.
• Stay organized and report expenses in a timely manner.

Knowledge, Skills, and Abilities
• Outstanding verbal and written communication skills
• Positive customer support behaviors
• Self-motivated, self-directed, and problem-solving attitude
• Good judgment and ability to collaborate or request assistance when needed
• Technological background – comfortable adapting to new programs
• Passionate about specialty coffee
• Ability to converse knowledgeably about green coffee needs with roasters of all sizes
• Active network among roasters within the Bay Area

Based at: Mobile office within Bay Area
Reports to: U.S. Sales Manager, James Tooill
Job type:  Full-time salaried and commissioned

Please send cover letter and resume to James@allycoffee.com .

Apply online

Lab Manager

Gothenburg, Sweden

Job type

Sample Management

Posted

July 23, 2018

Our European team is growing and we are in need of a Lab Manager. This is an exciting and multi-faceted role for someone passionate about their work and eager to engage further with coffee. We are looking for someone positive, attentive, and proactive in managing our green sample stock as well as running the lab operations. The role requires close attention to detail and organisation; this is a full time, permanent position based in our Gothenburg, Sweden office. Experience working with coffee is preferable but not essential.

To apply for the rewarding opportunity to be part of a growing company, please contact Cris@allycoffee.com with both a CV and cover letter attached.

Apply online